Customers‘ service

FULL SERVICE

 

We always try to help you complete the entire order, including plants outside our standard offer. Therefore, we encourage you to send us a full list of what you are looking for. Whenever possible, we will deliver everything to the address indicated, at an agreed time and at competitive prices.

 

MARKING OF ORDERS

 

All plants are clearly labeled with loop (strip) labels. If necessary, we can put your reference number on the labels, which will make it easier to identify them if they are intended for several of your clients or for various projects.

For many plants available in our offer, we have full-color photo labels (additionally payable), provided with multilingual descriptions, which are excellent support in retail sales. Mark in the order that you are interested in receiving them so that we include them in the offer.

CONFIRMATION AND RECEIPT OF ORDERS

 

If you need information, you can always call or write to us. We speak several languages – Dutch, English, German and Polish.

Every order we receive is confirmed within 48 hours. If during this time you do not receive an email from us, check your „spam“ and „offers“ or call.

We adjust the dates of orders to meet our clients‘ needs, so report the date of the planned collection in advance – from February to the end of April, 3 weeks earlier, except this period – a minimum of one week. This will facilitate the timely, efficient and correct preparation of plants and their careful packaging